Site Terms

Site Terms of Use

In using this site, you agree to the site policies, as set out below.

Site Policy:

All information on this site is provided in good faith and is accurate to the best of our knowledge. We accept that errors and omissions may occur, if you believe an error has been made please contact us.

We assume no responsibility and accept no liability for the condition, content or goods and services available on third party websites which may be linked to or accessed from this website.

 

Sales Policy:

Sales are available to persons over the age of 18 as is required by law.

Prices and availability are subject to change without notice, and all prices are quoted in Australian dollars and include GST.

Payment must be received before the wine will be dispatched.

 

Delivery Policy:

Wines are available for delivery in Australia only. For customers outside of Australia, please refer to our distributors page to find your nearest agent.

Freight will be charged in addition to the quoted purchase price, with charges indicated during the checkout process.

All wines will be delivered to your nominated delivery address via Australia Post or courier during normal business hours.

Wine deliveries cannot be accepted by persons under 18 years of age.

Please allow 5 – 10 days for delivery.

Purchases are at the customer’s risk once dispatched by us and we accept no liability for the delivery of items by the courier service.

 

Privacy Policy:

We acknowledge and respect the privacy of individuals. We advise that any information provided will be treated in accordance with the Privacy and Personal Information Act 1998.
Personal information provided to us will only be shared, and only that information which is absolutely necessary, where required by law and with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and Australia Post who will deliver your order.

All credit card information is ecrypted during transmission, using Secure Socket Layer (SSL) technology in our checkout process. You will always be able to identify a secure website when you can see a small padlock icon that appears either in at the bottom of your browser or in the address bar at the top of the screen. No credit card information is stored on this site, all payment processing is provided by the Shopify which is fully PCI DSS compliant. PCI DSS (Payment Card Industry Data Security Standard) is a set of standards created by card issuers such as Visa and MasterCard to ensure the security of credit card details online. This standard has been created to assist in ensuring that sensitive customer data remains secure at all times.

 

Refund Policy:

If you have any concerns with your order, please contact us via any of the means provided on our contact page.

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